Suits + Tables FAQ

What is Suits and Tables and why should I sign up?

Suits + Tables is a website that allows users to save time by connecting DIRECTLY with multiple hosts through an anonymous RFP to inquire about availability and book group space.

What's in it for me?

Time Savings + Organization. Since we’re automated, you’re can now make eight “phone calls” with a few clicks to find availability. Further, all communication is now housed in a centralized tool allowing you to avoid burdensome phone tag and lost emails. Finally, we REWARD you for your loyalty!

How much does it cost me?

It’s Free… Next Question!

What's a RFP?

o RFP stand for Request-for-Proposal. Your RFP will be comprised of a few event specific details, such as date, time, or number of attendees, which will allow selected hosts to customize a proposal to meet your needs.

How many venues can I add to a single RFP?

Eight. Generally our users have a desired venue or two in mind. But in the instance where those are not available, we want you to have a few back up choices. Plus, reading through 15 proposals is just ridiculous.

Do venues receive my personal information?

Not right away. You remain anonymous until you’ve accepted a proposal. Wedon’t want any of our users to feel pressured to accept a proposal they are not ready to commit to, especially if you’re waiting on a third party.

How quickly do venues respond on Suits + Tables?

Venues have 48hrs to respond to your inquiry. However, most of our partners respond in less than five hours, but as quick as a few minutes!

Can I actually BOOK a venue on your site?

Absolutely! With each proposal, you’ll have the ability to BOOK at the top of their proposal. It’s also how we reward our users. By clicking BOOK VENUE, we’ll notify the selected host, so they can confirm their availability. Upon confirmation, the system will tastefully notify the other parties of your decision.

After booking, what happens?

You’re now one step closer to your event! At this step, we release your name + phone number to your host, so they can contact you to collect the necessary booking information like a credit card to hold the space.

Can I edit my event after I book?

You can edit your event throughout the process, even after booking. We understand that dates may change and your guest count may increase. Just select the pencil icon next to your event name and make the change. By editing your event on the site, you’ll have a log of the update and the system will also notify the venues so they can let you know if they’re still capable of hosting your event. If you’re nervous, you might also want to send your host a note directly through the Suits + Tables messenger or just pick up the phone.

What if I have to cancel my event?

No problem; these things happen. You can cancel at any time. Although, once you’ve accepted a proposal it gets a little more complicated as most of our venues have non-refundable booking deposits. All cancellations post-booking will require venue consent. Email us at admin@suitsandtables for help.

What if I need help?

Although we’re not part of the transaction, we’re here to help you throughout the process. Email us at admin@suitsandtables for help.

How does your Reward system work?

Simple: for every person you seat through our site, you’ll be awarded S+T points. Once you accumulate 50 points, you’ll be eligible to redeem them for an American Express e-gift card. You’ll also earn points for any user that you refer to our site once they’ve booked their first event through Suits + Tables. For more information on our rewards, check here.

What other cities is Suits + Tables in?

For now, just Chicago. But we want to grow with our users. If there’s a city that we should target next, please send us an email at: admin@suitsandtables.com and we’ll add it to our list.


If you have any more questions, please reach out to us at admin@suitsandtables.com, or call us at: 872-222-9904.

Thanks,

The Team at Suits + Tables